Quality Management System

RYWAL-RHC Group works according to Quality Management System confirmed by  ISO 9001:2008 certificates.

Quality Management System has been supervised and certified since 1991 by Certification Bureau of Polski Rejestr Statków S.A.. Throughout well working Quality Management System we want to fulfill expectations of our Customers as well as our declarations included in Quality Policy and Company Mission. In December 2006 Company has passed again reevaluation audit made by auditors from Certification Bureau.

 

Company mission

 

Achieving full customer's satisfaction through complex sales service specialized in the whole area of processes, where materials are joining by using heat.

 

Quaility policy

 

Company goals:

• Satisfy customers' needs through delivery of goods and services which meet their highest requirements;
• Become a Leader in welding distribution on domestic market;
• Guarantee the quality improvement of the offered goods, the highest technical and sales customer's service and efficient work conditions;
• Guarantee the improvement of quality management system.

Company declarations:

• Establishing of permanent co-operation with verified (qualified) suppliers which are able to meet our requirements;
• Continuous staff qualifications improvement through different trainings, motivation systems and every employee engagement;
• Openness for customers' suggestions and requirements and readiness for changes which lead to service quality and customer's satisfaction improvement;
• Individual responsibility of each employee for quality development;
• Reaching the planned quality results through quality goals, defining and realization. 

 

Certificates